Contact our Local Authorities

Council or TfL?

Transport for London (TfL) Street Management is responsible for the Transport for London Road Network (TLRN), as well as for all traffic signals in the borough. The TLRN roughly corresponds to the red routes. The following roads in Wandsworth are part of the TLRN:

  • A205: Upper Richmond Road
  • A306: Roehampton Lane
  • A3: Roehampton Vale /Kingston Road /West Hill /Wandsworth High Street /East Hill /Marcilly Road /Huguenot Place /Wandsworth Common North Side /Battersea Rise /Clapham Common North Side
  • Armoury Way
  • Wandsworth Plain
  • Ram Street
  • Fairfield Street
  • Swandon Way
  • A3205: York Road /Battersea Park Road /Nine Elms Lane
  • A3220: Battersea Bridge /Battersea Bridge Road /west end of Prince of Wales Drive /Cambridge Road /Latchmere Road /Elspeth Road
  • A205: Clapham Common West Side /The Avenue
  • A214: Trinity Road /Tooting Bec Road
  • A24: Balham Hill /Balham High Road /Upper Tooting Road /Tooting High Street

TfL’s large-scale map shows the TLRN for the whole of London in pdf format (approx 2MB): http://www.tfl.gov.uk/streets/map_overview.shtml.

Wandsworth Council is responsible for the other cycle paths and roads in the borough.

Wandsworth Council: Reporting Problems

Wandsworth Council is responsible for all the cycle paths and roads in the borough which are not part of the TLRN.

To report potholes and other road defects, phone the defect ‘hotline’ on 020 8871 6708 or on-line at http://www.wandsworth.gov.uk/Home/EnvironmentandTransport/StreetDefects. Also use these to report any structural problems with cycle stands (eg problems caused by vandalism).

To report parked motor vehicles which are obstructing cycle facilities, call 020 8871 6660. If the vehicle causing the obstruction has been abandoned, this can be reported to the Council on the abandoned vehicles phone number, 020 8871 6709, or on-line at http://www.wandsworth.gov.uk/Home/EnvironmentandTransport/StreetDefects.

To report abandoned bikes, eg on cycle stands, contact the operational services team, which has 5 inspectors who are managed by Joe O’Sullivan. Tel: 020 8871 6706, fax: 020 8871 6715

.

To report inconsiderate contractors or difficulties caused by poorly-managed road works, phone Ben Stevenson on 020 8871 6542

.

To find out about roadworks, also ring Ben Stevenson on 020 8871 6542 or see the on-line bulletin at http://www.wandsworth.gov.uk/Home/EnvironmentandTransport/RoadworksBulletin.

Wandsworth Council: Contacts

Councillors set policy, so they are important contacts for moving cycling higher up the Council’s agenda. To find out the names of your local councillors, phone 020 8871 6060, or enter your postcode on-line at http://www.wandsworth.gov.uk/Home/CouncilandGovernment/Aboutthecouncil/councillors.htm.

Martin Hoare is Acting Group Engineer in Contract Engineering Services. He is responsible for the design and implementation of cycle schemes on the Council’s road network. Tel: 020 8871 6664

.

Wale Adeyoyin is Senior Engineer in Engineering Services. He is responsible for management of the cycling budget. Tel: 020 8871 6667

.

Andy Flood is Senior Transport Planner in the Borough Planning Service. Tel: 020 8871 6674, fax: 020 8871 6003

.

David Tidley is the Group Planner for Transportation in the Borough Planning Service. Tel: 020 8871 6662, fax: 020 8871 6003

.

Ben Stevenson in the On-Street Services Group is in charge of road works. Tel: 020 8871 6542, fax: 020 8871 3174

.

Martin Andrews is the Road Safety Advisor. You can contact him about cycle training, cycling proficiency and other aspects of safety for cyclists, both children and adults. Tel: 020 8871 6670, fax: 020 8871 8340

.

Jane Greatholder is School Travel Plans Co-ordinator in the Borough Planner’s Service. She is responsible for the School Travel Strategy, which includes encouraging children to cycle to school. Tel: 020 8871 7984, fax: 020 8871 6003

.

Jennifer Ullman is Chief Parks Officer in the Parks Service. The Parks Service is responsible for maintaining and promoting the use of parks, commons and open spaces for all the Borough’s residents. Tel: 020 8871 7530

. Her contact address is: Staff Yard, Battersea Park, London, SW11 4NJ.

To write to anyone at the Council, use the name, department and the following address:

Wandsworth Council
The Town Hall
Wandsworth High Street
London
SW18 2PU

The Council switchboard number is 020 8871 6000.

Wandsworth Council: Insurance Claims

If something goes wrong and you have grounds for a claim against the Council, contact the insurance department. Tel: 020 8871 6413

, or write to Richard Mason, the Insurance Manager, at the Town Hall (see above for the address).

TfL Street Management: Reporting Problems

Transport for London (TfL) Street Management is responsible for the
Transport for London Road Network (TLRN), as well as for all traffic signals in the borough. In TfL terms, Wandsworth is part of the South Central area.

Signal faults, potholes and other road defects should be reported on 0845 305 1234 or on-line at http://streetfaults.tfl.gov.uk.

To report parked motor vehicles which are obstructing cycle facilities, call your local police, who have powers to deal with this (but do NOT dial 999).

TfL Street Management: Contacts

For details regarding cycle facilities on the TLRN, contact Nimish Vithani who is the Borough Manager for Wandsworth at TfL Street Management. Contact him by phoning 020 7941 7307 or Niall Coward on 020 7941 7303

.

The address for TfL Street Management is:

Customer Services
TfL Street Management
Windsor House
42-50 Victoria Street
London
SW1H 0TL

Their main telephone number is 0845 305 1234 and the TfL switchboard number is 020 7222 5600.

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MPs, GLA member, MEPs, etc

Details of how to contact MPs, the Greater London Assembly member, MEPs, etc are available at http://www.wandsworth.gov.uk/Home/CouncilandGovernment/Aboutthecouncil/representatives.htm.

Or if you’re not sure which parliamentary constituency you’re in, find out from
http://www.locata.co.uk/commons.

The Police

Details of how to contact the local police are available at http://www.met.police.uk/wandsworth/contact.htm.

Buses: Reporting Problems

For buses, there is a centralized customer services centre which you can sent your complaints and suggestions to. When making a complaint, record the bus registration, the route number, the locaion, the date and the time. This helps them to establish if particular drivers are mentioned repeatedly.

You can contact them by phone on 0845 300 7000,

by fax on 020 7027 9914 or by using their on-line form at http://www.tfl.gov.uk/buses/contact_form.asp.

The address is:

Customer Services Department
London Buses
84 Eccleston Square
London
SW1V 1PX

Water: Reporting Problems

Did you know that the bigger a leak is, the less likely it is to get reported? Water leaks should be reported on Thames Water’s Freephone LeakLine: 0800 714614.

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